Effective Date: October 27, 2023
Welcome to NewHavenTickets.net (the “Site”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit and interact with our Site. By using our services, you agree to the practices described herein.
Our policy covers information collected directly from you, as well as data obtained through your interactions with the Site. It does not apply to third-party websites linked to or from our Site, nor to any third-party advertising services.
We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” above and, if the changes are significant, notify you via a prominent notice on our Site or by direct communication. Continued use of the Site signifies your acceptance of these updates. If you do not agree with the revised policy, please discontinue your use of our Site.
When you create an account, purchase tickets, or contact us, you may provide personal details such as your name, email address, and payment information. We do not process or store your credit card details directly; these are handled securely by our payment processors. You may also submit contact details like your phone number and email to facilitate communication about your orders or inquiries.
We automatically collect information about your interactions with our Site, including IP address, browser type, device information, access times, pages viewed, and referral sources. We use cookies and similar technologies to enhance your browsing experience and for analytics purposes.
Your personal data is used to process transactions, manage your account, and provide customer support. For ticket purchases, relevant information may be shared with ticket sellers or delivery partners to fulfill your orders.
With your consent, we may send you promotional emails or SMS messages about upcoming events, special offers, or updates. You can opt out at any time by following the unsubscribe instructions included in our communications.
We may share your information with trusted third-party vendors who assist with payment processing, order fulfillment, analytics, and marketing. These providers are contractually obligated to protect your data and use it solely for the purposes we specify.
We may disclose your information to comply with legal obligations, prevent fraud, or protect our rights. In cases of legal requests or investigations, relevant data may be shared with law enforcement authorities.
If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that process, with appropriate protections in place.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, it is securely deleted or anonymized.
We use cookies to improve Site functionality, analyze traffic, and deliver targeted advertising. Cookies are small text files stored on your device, and you can manage your preferences through your browser settings.
Third-party partners, such as advertising and analytics providers, may also set cookies to track your activity across different websites. You can opt out of targeted advertising through various tools and settings, although some Site features may be limited if cookies are disabled.
We implement industry-standard security practices to protect your data from unauthorized access, alteration, or disclosure. However, no method of electronic transmission or storage is entirely secure; therefore, you transmit your data at your own risk.
Our Site is intended for users aged 18 or older. We do not knowingly collect personal information from minors under 13. If you believe a minor has provided us with personal data, please contact us immediately.
To opt out of marketing communications, follow the unsubscribe links in our emails or reply with “STOP” to SMS messages. You may also contact us directly to request access, correction, or deletion of your personal data.
For residents of certain regions, additional rights may apply, including data portability, correction, and deletion requests. Please contact us using the information below for assistance.
If you have questions, concerns, or wish to exercise your rights regarding your personal data, please contact us at:
We will respond to your request in accordance with applicable laws.